This cool company needs some help in Customer Service as they grow…they exist in Shades of Cool, and this is your chance to do that too…read on!
Specialist purveyors of Shade to protect against the Australian Sun
Inner West Sydney manufacturing and sales – family business
Inclusive, heart-felt and customer-centric – great career progression & package
Blue eyes and jazz and attitude
They live in Sydney too
But none of them drive a Chevy Malibu! And they’re calling for you.
A fantastic family-run business of long standing in the Australian environment, with innovative products and an ever-expanding customer-base, they’re in need of a versatile and friendly Customer Service Specialist to join their in-house team.
If you like interior or industrial design, furniture, or have worked with architects and home-builders before, this will be familiar to you. Maybe you know about retail and restaurant fit-outs, or know a thing or two about awnings, blinds and other shade systems.
On a day-to-day basis, you’ll be:
- Answering incoming customer calls
- Assessing the needs of the customer via chat
- Collating, inputting and managing the CRM system
- Building customer relationships and offering a high level of service
- Submitting basic quotes on standard items
- Allocating quotes and queries as appropriate to the sales team
- Filtering sales leads to team members
- Following up on online customer queries and managing the process
- Setting up and preparing reports on sales leads from the projects email, web enquiries, phone calls etc
- Liaising with Architects, Engineers and Designers, Wholesalers, Contractors, Builders and end users
- Following up with couriers on orders and deliveries
- Sending out forms and information to customers
- Assisting the sales team and Management with various other marketing and administrative duties as required
- Helping out with Company fun events and parties
With a friendly and enthusiastic manner and great phone skills, you’re a few years into a career and looking for a change, maybe a step up.
This is a perfect chance to ring in the New Year with a New Career…the chance to live in Shades of Cool…
APPLY NOW…click below.